Shipping policy
Shipping Policy
Effective Date: May 16, 2026
Thank you for shopping with trvlskin.co.
We are committed to delivering your orders safely and efficiently.
Please read our Shipping Policy carefully before placing an order.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays may require additional processing time.
Once your order has been shipped, you will receive a shipping confirmation message with tracking details.
Shipping Timeline
Estimated delivery timelines may vary depending on your location.
Estimated Delivery Time
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Metro Cities: 3–7 business days
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Other Locations: 5–10 business days
Delivery timelines are estimates and may occasionally be affected by:
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Weather conditions
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Courier delays
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Public holidays
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High order volumes
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Unexpected logistical issues
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
We may offer free shipping on selected orders, promotions, or minimum purchase values.
Order Tracking
Once your order is dispatched, tracking information will be shared via email or SMS (if applicable).
Customers are responsible for providing accurate shipping information during checkout.
Delayed or Lost Shipments
While we work with trusted courier partners, delays may occasionally occur due to circumstances beyond our control.
If your order appears delayed or lost, please contact us and we will assist you in resolving the issue.
Incorrect Address
TRVL SKIN is not responsible for delivery issues caused by incorrect or incomplete shipping addresses provided by the customer.
Additional shipping charges may apply for re-delivery attempts.
International Shipping
International shipping availability may vary depending on location and product restrictions.
Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery with:
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Order number
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Product photos
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Packaging photos
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Unboxing video (recommended)
Contact Us
For shipping-related questions or assistance, contact us at:
TRVL SKIN
Website: trvlskin.co
Email: support@trvlskin.co